Return & Exchange Policy

At S S Hastakargha, every order is carefully checked and packed to ensure quality and authenticity.

No Return / No Exchange Policy

Once an order has been processed, we do not accept:

• Returns

• Exchanges

• Refund requests

• Order cancellations

All sales are considered final after processing.

What “Processed” Means

An order is considered processed once:

• payment is successfully confirmed, and

• the order enters packing, quality check, preparation, or dispatch stages.

Please Review Carefully Before Ordering

Customers are requested to verify:

• product selection

• color

• size and measurements

• quantity

• delivery address

• contact details

before placing the order.

Handloom & Handmade Variations

Many products are handcrafted or handloom-made. Slight variations in:

• weave

• texture

• color tone

• embroidery

• finishing

are natural characteristics of handcrafted products and should not be treated as defects.

Damaged or Incorrect Items

If you receive a visibly damaged or incorrect item, please contact customer support immediately with:

• order number

• clear product images

• package images

Final resolution will be reviewed by S S Hastakargha on a case-by-case basis.