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How D2C brands can leverage ONDC to setup Personalized selling Platform

by | May 25, 2023 | Business, Ecommerce, Online Store

Nowadays, there is a lot of buzz around ONDC (Open Networks for Digital Commerce), and you may have come across this term as well. However, have you ever heard of or read about its potential drawbacks? Chances are, you may not have encountered much information on this as it may have been only briefly mentioned or overlooked. So, let’s talk about ONDC and why it’s gaining popularity.

Let’s start by discussing the ONDC (Open Network for Digital Commerce), its significance, and the reasons behind its adoption.

 

What is ONDC?

 

What is ONDC | How to leverage it for ecommerce

 

The ONDC launched by the Government of India (on May 8th, 2022) aims to dismantle the digital monopolies and duopolies. Talking of which, the digital monopolies are currently held by prominent tech companies such as Zomato, Swiggy, Blinkit, Amazon, Flipkart, and others. This initiative provides a freely accessible online platform for both traders and consumers, and it is expected to bring a revolutionary change. This impact will be a similar to the hype created by the Unified Payments Interface (UPI).

Let’s dive deeper into the topic at hand. We’ll be discussing the following questions in details.

  • How does ONDC work
  • What are Significance of ONDC
  • What are Limitations of ONDC
  • How to leverage ONDC to setup online selling platform

 

How does ONDC Work?

 

The Open Network for Digital Commerce (ONDC) is an initiative by the Government of India. It aims to create a level playing field for all players in the digital commerce ecosystem. The platform is designed to break down digital monopolies and enable fair competition among e-commerce players.

ONDC provides a common platform for all e-commerce entities, including marketplaces, retailers, and service providers, to conduct their business. It aims to enable seamless integration among all players in the ecosystem and promote interoperability, thereby reducing entry barriers for new players.

The ONDC platform’s architecture is based on open APIs, which enable easy integration of services and enable the creation of new services. ONDC is expected to provide a range of services to both buyers and sellers, including product discovery, price discovery, payments, logistics, and customer support.

Overall, ONDC is an ambitious initiative that aims to bring transparency and competition to the digital commerce ecosystem. While it is still in its early stages, it has the potential to revolutionise the way e-commerce is conducted in India. Furthermore, it will also provide a boost to the country’s digital economy.

 

Significance or Importance of ONDC

 

Importance of ONDC for Ecommerce

 

The significance of ONDC lies in its potential to address the existing challenges and unlock the immense opportunities in the digital commerce landscape. Here are some key aspects that highlight its importance:

 

Interoperability and Integration:

 

ONDC facilitates interoperability among various stakeholders, enabling them to seamlessly exchange data and collaborate. By establishing common protocols and standards, ONDC reduces the complexities associated with multiple platforms and systems. It helps in promoting and having smoother interactions between e-commerce players, logistics providers, and payment gateways.

This interoperability enhances operational efficiency, reduces redundancies, and promotes a more cohesive and streamlined online commerce environment.

 

Streamlined Logistics and Fulfilment:

 

ONDC focuses on optimizing logistics and fulfilment processes, which are vital for efficient online commerce. It enables real-time shipping tracking, standardized labelling, and unified warehousing solutions.

By improving coordination among logistics partners, ONDC helps expedite deliveries, minimize errors, and enhance customer satisfaction. Moreover, streamlined logistics reduce costs for businesses, making digital commerce more financially viable.

 

Access to More Buyers:

 

By participating in the ONDC network, retailers and sellers gain access to a larger pool of potential buyers. This increased exposure can lead to higher sales and business growth.

 

Better Discoverability of Products and Cost:

 

ONDC aims to improve the discoverability of products and their prices, making it easier for consumers to find the best deals. This transparency can benefit both buyers and sellers, as it fosters a more competitive and fair marketplace.

 

Autonomy on Terms:

 

ONDC provides multiple choices for retailers to establish their digital presence. This autonomy allows sellers to have greater control over their online business, including pricing, promotions, and customer interactions. They are not limited to the terms dictated by a single platform.

 

Lower Cost of Doing Business:

 

The adoption of ONDC can help reduce the cost of doing business for retailers. Leveraging a common infrastructure and standardized specifications, sellers can avoid the need to invest in expensive proprietary platforms and systems.

This cost savings can be particularly beneficial for small retailers and startups.

 

More Options for Value Chain Services:

 

ONDC’s open digital ecosystem creates opportunities for a variety of value chain services, such as logistics and fulfilment providers. Sellers can choose from a wider range of service providers, enabling them to select options that best meet their specific needs and budget.

ONDC offers several ecommerce advantages for both retailers and consumers. It promotes a more open and competitive e-commerce environment, enabling better access to buyers. This includes improved product discoverability, autonomy for sellers, reduced business costs, and more options for value chain services. These benefits contribute to a more inclusive and thriving digital commerce landscape in India.

 

Limitations of ONDC

 

ONDC Limitations

Here are some key limitations associated with online network digital commerce: 

 

ONDC Poses Implementation Challenges:

 

Unlike UPI (Unified Payments Interface), the implementation of the ONDC (Open Network for Digital Commerce) is a complex ecosystem that presents various difficulties and intricacies.

 

Difficulty in Switching Customers from Incumbents:

 

Convincing customers to switch from established players that already offer satisfactory services will prove to be a challenging task.

 

Limited Market Development Investments by Network Participants:

 

Initially, network participants may not be willing to make significant investments in market development activities, which could hinder the growth and expansion of the network.

 

Seller Base Growth Does Not Guarantee Improved Buyer Experience:

 

Increasing the number of sellers on the network does not necessarily translate into an enhanced experience for buyers, highlighting potential issues with the overall quality of services provided.

 

Lack of Clarity on Monetization Strategies:

 

There is a lack of clear guidelines or strategies regarding monetization on the network, making it difficult for participants to understand how they can generate revenue from their involvement.

 

Previous Failed Attempts to Scale Similar Models:

 

History has shown that similar models have struggled to scale up successfully in the past, indicating the challenges associated with establishing and maintaining a large-scale digital commerce network.

 

Difficulty in Attaining Critical Mass:

 

Connecting buyers and sellers poses a significant challenge as the network faces the disconnection between these two sides, making it difficult to achieve the critical mass necessary for success.

 

Lack of Clarity in Addressing Customer Complaints and Returns:

 

Accountability remains unclear, particularly when it comes to addressing customer complaints and handling returns effectively within the network.

 

Significant Time Required for Network Effect Momentum:

 

It may take years before the network effect gains substantial momentum, requiring patience and long-term commitment to achieve desired results.

 

How to Setup Personalized Selling Platform by leveraging the benefits of ONDC

 

ONDC for Ecommerce selling

 

If you find yourself feeling uncertain or bewildered, rest assured that QPe is here to support you every step of the way. We understand the importance of trust and the impact it has on your business. With QPe’s unwavering commitment, we assure you that we will go above and beyond to ensure your success.

QPe is not just a no-code full stack platform; it’s your trusted partner in setting up a personalized selling platform and scaling your online business’s presence. QPe is dedicated to providing you with the guidance, expertise, and tools you need tor your online store to thrive in the competitive ecommerce landscape.

With QPe, you can build ecommerce website or launch an online store in just a few minutes, thanks to its intuitive and user-friendly features and services. QPe’s goal is to empower ecommerce businesses to establish a strong online presence without the need for extensive coding knowledge or technical expertise.

Check out QPe’s free website builder.

As you embark on your ecommerce journey, QPe will be there to support you at every turn. It offers comprehensive support and assistance, ensuring that you have all the resources and guidance necessary to succeed. From setting up your online store to optimizing selling and marketing strategies, the emerging ecommerce platform is committed to business growth and prosperity.

Place your trust in QPe, and together, you will overcome many challenges and achieve remarkable success. Let QPe be your partner in transforming your business dreams into a reality. With QPe by your side, you can confidently navigate the complexities of ecommerce and scale your business to new heights.

 

So let’s dive to know more about QPe.

 

Significance of QPe

 

The significance of QPe lies in its role as a comprehensive and user-friendly platform that empowers ecommerce businesses to establish and scale their online presence.

 

Here are some key aspects that highlight the importance of QPe:

 

  1. No-Code Full Stack Platform: QPe eliminates the need for extensive coding knowledge or technical expertise. It provides a no-code solution, enabling business owners to easily set up their online stores and manage their ecommerce operations without the complexities of traditional development.

 

  1. Personalized Selling Platform: QPe allows businesses to create a personalized selling platform that reflects their brand identity and caters to their specific needs. It offers customization options to design a unique online store, ensuring a seamless and engaging shopping experience for customers.

 

  1. Time Efficiency: With QPe, launching an online store takes just a few minutes, thanks to its intuitive and user-friendly interface. This time efficiency allows businesses to quickly establish their online presence and start selling their products or services without unnecessary delays.

 

Trusted Partnership!

 

  1. Comprehensive Support and Assistance: QPe goes beyond just being a platform. It serves as a trusted partner that provides comprehensive support and assistance. Whether it’s setting up the online store, optimizing selling strategies, or addressing any technical issues, QPe is dedicated to helping businesses succeed.

 

  1. Growth and Prosperity: QPe’s commitment to the growth and prosperity of ecommerce businesses sets it apart. By providing the necessary guidance, expertise, and tools, QPe empowers businesses to thrive in the competitive ecommerce landscape and achieve remarkable success.

 

  1. Scalability: QPe understands the importance of scalability in ecommerce. Its platform is designed to support businesses as they grow and expand their operations. Whether it’s handling increasing traffic, managing larger product catalogs, or integrating with third-party services, QPe ensures scalability without compromising performance.

 

  1. Simplified Operations: QPe streamlines ecommerce operations by offering features such as inventory management, order processing, payment integration, and customer support tools. These streamlined operations help businesses focus on core activities and provide a seamless experience to customers.

 

  1. Stay Ahead of the Competition: With QPe, businesses can stay ahead of the competition by leveraging its innovative features and updates. QPe continually evolves to incorporate the latest trends and technologies, ensuring that businesses have access to cutting-edge tools and functionalities to enhance their online presence.

 

  1. Partnership and Trust: QPe prioritizes building a strong partnership and trust with its users. It values the success of its customers and goes the extra mile to provide exceptional service, support, and guidance. By choosing QPe as a partner, businesses can rely on a trusted ally in their ecommerce journey.

 

What’s more?

 

QPe’s significance lies in its ability to simplify the ecommerce experience, empower businesses with the tools they need, and foster growth and success in the competitive digital landscape. By partnering with QPe, businesses can confidently navigate the complexities of ecommerce and unlock their full potential.

Taking everything into consideration, QPe is constantly striving to enhance its services and provide exceptional customer satisfaction. Unlike ONDC platforms, QPe is committed to consistently improving itself and offering top-notch service to its customers.

ONDC, on the other hand, operates as a marketplace that charges commissions. However, in order to sustain its operations, it is likely that ONDC will eventually have to raise its commission rates. At QPe, the platform prioritises businesses and work tirelessly to deliver an exceptional experience.

 

IN CONCLUSION

 

The article discusses the potential benefits and limitations of ONDC (Open Network for Digital Commerce). ONDC aims to dismantle digital monopolies in India’s e-commerce ecosystem and offers advantages such as interoperability, streamlined logistics, access to more buyers, improved product discoverability, autonomy for sellers, and lower costs.

However, it also faces challenges in implementation, customer switching, market development, maintaining service quality, monetisation. It helps users to achieve critical mass, and addressing customer complaints.

The article introduces QPe as an alternative platform that provides a no-code solution to setup personalized selling platform. It helps in bringing time efficiency, comprehensive support, scalability, simplified operations, staying ahead of the competition and much more. In nutshell, QPe Partnership + trust = Continuous improvement.

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